Winston’s Wish provides bereavement support to young people up to the age of 25. Our team can offer advice, guidance and bereavement support on a one-off or ongoing basis, depending on your needs.

Freephone Helpline

Our Helpline team are here to listen, answer questions and provide information and resources to help you with your grief. If you need support you can speak to them by phone, email or live chat.

Call 08088 020 021. We’re open from 8am-8pm, Monday to Friday. Calls are free and confidential.

Email or fill out this contact form. We’ll aim to reply within two working days.

Live chat is open 3-8pm, Monday to Friday – click on ‘Chat with us’ on the homepage to speak to us.

Bereavement Support Services

There might be times when you need specialist grief support. Our team of Bereavement Support Practitioners can offer individual digital bereavement support.

Please call 08088 020 021 or email and our Helpline team will talk with you to help to identify what support you need.

Online Grief Support Groups

We run informal peer support groups for grieving young people aged 8-25 (split into three groups: 7-12s, 13-17s and 18-25s). These groups are a chance to connect with other young people who have experienced the death of an important person. You can find out more and book a place on one of our Grief Support Groups, click the button below.

Crisis Messenger

Do you need immediate help? Our Winston’s Wish Crisis Messenger text service is available 24/7 and is free and confidential. Text WW to 85258 to start a conversation. This service is powered by our trusted partners, Shout and Crisis Text Line.